Dear Valued Patients:

One of the benefits of the INTRO and FOLLOW UP PROGRAMS is that we do not charge for (reasonable) portal communications.  
However, if you are not in a program, there will be a fee for time spent on portal inquiries, if more than a few minutes of work time are required.  This applies to all who are on any of the 3 non-program agreements (Retainer, 'Discounted Non-Program" or DNP and "a la carte").
Kind regards, your AMFM Center Team

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